Important: Check Your Spam Folder for School Emails

ESJ Parents:

We want to let you know about a recent issue that might have caused some of our school emails from @esj.org to land in your Spam folder instead of your inbox.

Due to a temporary event within Google’s email system, some messages sent from @esj.org have been automatically routed to the Spam folder for parents using @gmail.com email accounts. Our technology team has identified and addressed the root cause of the problem to prevent further disruptions.

We recommend checking your Spam folder to see if you might have missed any past emails from @esj.org. If you find any there, it’s a good idea to move them back to your inbox by marking them as Not Spam. This is a good practice and worthwhile added measure to ensure that future messages from @esj.org are delivered directly to your inbox. View the simple steps for marking an email as Not Spam detailed in the instructions below.

We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the matter. Should you have any further concerns or questions, please don’t hesitate to reach out to us at [email protected].

Instructions for moving @esj.org emails from your Spam folder to your Inbox (marking as Not Spam):

  • Open Gmail on your computer
  • In the main menu on the left side, click More, then Spam
  • Check the box next to the email that you want to remove
  • At the top, click Not Spam

Click here for a how-to video.